WARRANTY
BE Power Equipment Inc. warrants to the original retail purchaser that our new products are free from defects in material and workmanship for the timeframes set forth. If a defect is found in a BE Power Equipment product within the limitations outlined in this warranty statement, BE Power Equipment, at its sole discretion, will repair, replace, or credit the product.
The warranty coverage begins on the date of the retail purchase by the end-user. Valid proof of purchase must be presented with the warranty claim.
This warranty is limited to defects that occurred during regular operational use. It does not cover failures due to lack of maintenance, negligence, abuse, misuse, including, but not limited to, freezing damage, alterations, chemical deterioration, scale buildup, rust, thermal shock, thermal expansion, transportation damage, oil changes, valve adjustments, fuel system maintenance, or the use of incorrect parts. Furthermore, using the wrong fuel, water, or power supply is considered a form of misuse.
This warranty does not cover normal wearing items such as O-rings, valves, seals, filters, spark plugs, or packings. These are normal wearing items and should be factored into your regular maintenance schedule.
The warranty herein is in lieu of all other warranties, express or implied, including any implied warranty of fitness for a particular purpose. BE Power Equipment does not authorize any of its dealers, service centers, agents, employees, or any other party to expand, extend, or modify the scope of this warranty in any manner on behalf of BE Power Equipment.
BE Power Equipment expressly disclaims liability for injuries to persons or property, or for incidental damages, rental loss, time loss, transportation costs, or consequential damages. It is the buyer’s responsibility to ensure the correct installation, application, and use of the product purchased.
HONDA ENGINE WARRANTY
Honda requires their warranty claims to be evaluated and processed at their respective authorized service centers. Locations can be found on their respective website.
REGISTERED PRODUCT EXTENDED WARRANTY
BE offers an extended warranty on its products upon registration on the website. To qualify for the extended warranty, products must be registered within 90 days of purchase. This extended warranty does not apply to Honda engines; it is your responsibility to follow and adhere to the Honda warranty processes and procedures. BE retains sole discretion in determining whether the failure results from a manufacturing defect or workmanship and is the cause of premature failure.
PRODUCT REGISTRATION
Product registration form can be found at: PRODUCT REGISTRATION
WARRANTY PROCEDURE
Contact the BE Technical Service department at 1-866-850-6662 or EMAIL us with the following information
- Model/part number
- Serial number (if applicable)
- Copy of the original purchase receipt
- Detailed description of the failure
- Any additional relevant details or photos pertinent to the situation
AUTHORIZED "BE" SERVICE CENTERS
Authorized BE service centers can be found at: SERVICE CENTRES
WARRANTY TIMELINES
COMPREHENSIVE BUMPER TO BUMPER WARRANTY
| ENGINES AND MOTORS | STANDARD WARRANTY | REGISTERED EXTENDED WARRANTY |
|---|---|---|
| HONDA GX | 3 YRS Through Honda | N/A |
| VANGUARD | 3 YRS | 5 YRS |
| KOHLER | 3 YRS | 5 YRS |
| POWEREASE GAS ENGINES | 3 YRS | 5 YRS |
| POWEREASE ELECTRIC MOTORS | 1 YR | 5 YRS |
| BALDOR ELECTRIC MOTORS | 3 YRS | 5 YRS |
| TECHTOP ELECTRIC MOTORS | 3 YRS | 5 YRS |
| PRESSURE WASHERS | STANDARD WARRANTY | REGISTERED EXTENDED WARRANTY |
|---|---|---|
| WORKSHOP SERIES | 1 YR | 5 YRS |
| COMMERCIAL SERIES | 3 YRS | 5 YRS **Excluding Honda Engines |
| INDUSTRIAL SERIES | 3 YRS | 5 YRS **Excluding Honda Engines |
| INVERTER AND GENERATORS | STANDARD WARRANTY | REGISTERED EXTENDED WARRANTY |
|---|---|---|
| ALL UNITS | 3 YRS | 5 YRS |
| WATER/CHEMICAL/TRASH PUMPS | STANDARD WARRANTY | REGISTERED EXTENDED WARRANTY |
|---|---|---|
| ALL UNITS | 3 YRS | 5 YRS **Excluding Honda Engines |
| AIR COMPRESSORS | STANDARD WARRANTY | REGISTERED EXTENDED WARRANTY |
|---|---|---|
| ALL UNITS | 3 YRS | 5 YRS **Excluding Honda Engines |
| ACCESSORIES | STANDARD WARRANTY | REGISTERED EXTENDED WARRANTY |
|---|---|---|
| ALL ACCESSORIES | 1 YRS | N/A |